About Heard Management
About Adrienne Heard
About Calvin Heard
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Adrienne HeardCalvin HeardABOUT HEARD MANAGEMENT


Heard Management provides management consulting services which include strategic planning and implementation, standard operating procedures, employee and team building programs, management training, human resources and leadership development.  Using training and experience from a variety of workplace settings, Heard Management develops management tools to help organizations succeed.  The emphasis is on "Procedures to Prevent Problems."  Heard Management can also provide supplemental management staffing on an interim basis.


Heard Management’s mission is to increase the probability of success for organizations by enhancing management knowledge and skills.   Heard Management helps businesses improve their administrative functions in order to increase both the effectiveness and the efficiency of their operations.


  • Ability to communicate complex concepts in non-complex terms
  • Staff education (personnel management, industrial psychology, business administration)
  • Ohio SBDC Certified Business Advisor® (CBA)
  • Experience in a variety of workplace settings (manufacturing, social service, non-profit, government)


Planning - Facilitate development of strategic plans, business plans and action plans.

Internal Controls/Standard Operating Procedures – Process improvement.  Develop and implement procedures for company management and administration.

Management Accounting – Assist with budget preparation, forecasts and analysis; determine effective use of accounting systems.  Process improvement.

Training & Development – Enhance leadership skills, business management skills, communication, team building, conflict resolution.  DISC behavior style assessment and 360o-feedback surveys are used for coaching, communication and team development.  On-line assessments can be purchased separately from other services.

Human Resources Consulting - Labor & employee relations; mediation & arbitration; diversity & inclusion training; negotiations, compensation, succession planning.

Interim management/administration - Provide temporary and/or part-time professional resources.  This service can be seen as the short-term assignment of proven professional staff to manage a period of transition or to address a specific need within an organization.


DUNS Number/GM Worldwide Purchasing Vendor Number: 868724378
CAGE Code: 0ZWA1
NAIC Code: 611430 - Professional & Management Development Training
541611 - Administrative Management & General Management Consulting
611710 - Educational Support Services
GSA Schedule:  MOBIS GS-10F-0321S through Great Lakes Training & Consulting, LLC
MBE & DBE Certified City of Dayton
DBE & EDGE Certified State of Ohio
UCP Certified  US Department of Transportation
SDB Certified US Small Business Administration
Professional Member  

Approved Bidders List City of Dayton, Ohio
DBE City of Dayton/Ohio Department of Transportation

MasterCard & VISA accepted

Heard Management | P.O. Box 26384, Trotwood, OH 45426 | Phone (937) 837-5273

Copyright 2021 Heard Management

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